Capability Statement

Experts In

Rishaank, LLC is a professional information technology (IT) company providing integrated support and network design services that allow companies to maintain peak levels of performance and productivity while retaining high-security measures.

The company has dedicated IT staff and industry expertise to perform the following

Project Consulting

Implementation Strategies

Capacity Planning

Service Management Functions

Security Assessments

Network Design

Equipment & System Upgrades

Service Cataloging Processes

Differentiators

Rishaank aims to be the IT service management leader and provides services in multiple scopes of work with an emphasis on assessment, planning, and business solutions.

Certfications

  • Self-certified* total small business and disadvantaged business enterprise with highly sought-after IT certifications, including ITIL-Expert, Performance Tuning and Troubleshooting, Remedy, and ServiceNow tool Advanced Solutions.

Managing Across the Lifecycle

  • Demonstrates compliance and measured improvement strategies using Information Technology Infrastructure Library (ITIL), ITIL, a set of practices for IT Service Management (ITSM); focuses on aligning IT services with the needs of business, resulting ni significantly-optimized cost savings and a robust IT department infrastructure.

IT Security Management & Improvement Measures

  • Leverages IT Best Practices, and applies Service Strategies, Service Design, Service Transition, Service Operation, and Continual Service Improvement processes to IT projects.

NAICS Codes

334614 - Software, packaged, mass reproducing

423430 - Computer and Computer Peripheral Equipment and Software Merchant Wholesalers

511210 -Operating systems software, computer, packaged

517919 - Information access services, online

541511 - Applications software programming services, custom computer / Custom Computer Programming Services

541512 - Computer hardware consulting services or consultants

541611 - [IT] Management Consulting Services

541513 - Computer Facilities Management Services

541519 - Other Computer-Related Services

Active Projects

Client: Commonwealth of Pennsylvania

  • Location: Harrisburg, PA
  • Project Description: Provide IT Service Management consulting, ¬†Project Management, and Change Management.

Past Performance

Client: Strive Consulting, LC

  • Location: Chicago, Illinois
  • Project Description: Provided IT Service Management Consulting and worked with functional teams to develop business solutions.

Client: Foot Locker Retail, Inc.

  • Location: New York, New York
  • Project Description: Solution Architect for ServiceNow, support and development of ServiceNow environment by working with functional teams to develop solutions in ServiceNow.

High Profile Clients

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